Just to be pedantic (for good reason) here. Trickle charger or optimising battery tender designed for Lithium batteries? It may be you use the term trickle charger as a generic term, a bit like ‘Hoover’ or it may be an actual trickle charger which continually trickles a sub 1amp charge into the battery regardless of the battery’s condition. If so, that will destroy the lithium battery fairly quickly. Sorry to be pedantic but one doesn’t know unless one asks.
Sorry, ot’s one specific for a Lithium Battery, its a battery tender one. Same make as the battery (Shido battery and charger).
Unfortunately not so easy on newer bikes. I think @West Cork Paul has had the same problem that I had in that the computer kicks out a load of messages including e.g. a speed sensor when the problem was actually a short in the rear shock messing with the canbus. Sometimes it takes a lot of effort to sort the wheat from the chaff.
Just had another convo with the dealer, I’ve sent them the pictures of the screen showing the faults. They are saying they can’t find anything wrong with it and keep going on about the battery, even though it’s brand new lithium and always fully charged on its lithium optimate charger. And the fact the lights came on on two occasions once when I’d been out all day just coming home and then the next day when I set off. I’ve asked them to take it out for a good 10 mile run, if it’s clear then I’m going to have to pick it up and take it home. I’ll be so pi—ed if it comes back on again. Out of ideas with this but having to go off what they tell me.
Seems to be a theme with (most) dealers. They'll only act on what their diagnostic tools tell them instead of doing what you've asked - actually get out there and ride the damn thing! As they're not actually doing fault analysis, etc they don't have the skills to diagnose tricky problems. Urgh.
Ask the dealer if he’ll share the output of the DDS Global Scan interrogation with you*. There clearly were faults otherwise the lights wouldn’t have been activated. Even if those faults weren’t active when the bike was interrogated they will be stored in there as memorised faults. Many of them (especially canbus related ones) may indeed be due to low voltage from the battery or an interrupted supply and can perhaps be ignored but something tripped the various rider aids to be deactivated and I struggle to believe/understand nothing was stored. * I doubt they will, I doubt they even kept a printed copy of it for their files, but you never know unless you ask.
I will do, I’m waiting on an update from the ride out they will be taking it on. If I have to go pick it up then I’ll ask for that at the time, I’ll also be asking where I stand if it comes on again. Because I’ll be so miffed if I take it out and it comes back in again miles from home. Love the bike but this interaction is not giving me a warm and fuzzy feeling atm. Hoping it’s come back on today at some point.
It seems to me that a bad electrical connection could create the faults but could be intermittent. Hence why they were showing then clearing and coming back again later. Of course there would stored error codes but since the fault is intermittent the dealer won't find the problem just by doing a diagnostic check. They need to check the integrity of the related circuits, most likely the front wheel speed sensor.
Dealers just rang again, they've taken the bike out again for a good run, nothing showing and they cant see anything else to check apparently. Told them I'll have to come and get it then but if it comes back on (which I have a feeling it will, then it'll be coming straight back). Really was hoping they would find something, I'd hate to be out for the day and it comes in again and I'm miles away, they have said if it does I should be ok riding it as long as I realise the traction etc is off. If it comes back on and goes back I know what I'm like, I'll start disliking the bike as it'll always be in the back of my mind, and it shouldn't because the bike is everything I want. I'll be asking about that stuff West Coast Paul mentioned when I'm there in person and see what they say about that... Urghhhhh....
True, intermittent errors see the worst, but they would (or should) see the stored error codes and use that as a basis for their investigation, they seem to have just put it down to a problem with the battery. However, this is the issue with dealers as opposed to the likes of you & I Derek. The dealer’s staff are under the cosh to find a solution and get the bike out of the workshop and billed for. They don’t have the luxury/time to be able to fully investigate and diagnose it if it means they can only charge for a fraction of the time they actually spend on getting to the bottom of the issue.
@Martylaa I'm sorry to hear that this issue is continuing to give you grief. As @West Cork Paul says; the dealer is probably out of time on what they can easily achieve in terms of a diagnosis. It's not great TBH and another dealer maybe more persistent. The fact that it's a warranty issue on a used bike that they're covering off their own backs makes me think that they've cleared the codes and are hoping that it's just a 'blip'. It might just be that, though from my own experience with a damaged rear wheel sensor that came back two years later and needed replacing. I cleared the codes without doing anything other than romoving the sensor and seeing some slight damage. It was still consistently working at this point. It finally failed due to, I think, water ingress. Not all dealers are the same. Maybe on your own coin they'd be more thorough, not that I'm suggesting that you should be doing that on a bike under warranty. Ducati Nice spent well over an hour this time last year making sure it was only the switch cluster we all suspected causing an electrical issue. They only charged for 30 minutes too. Suggesting that you'd be considering returning the bike as not fit for purpose if this problem returns could galvanise them into action on spending a little more time on this. Not sure on the rules on this course of action though so would suggest some research first before going down that route. Good luck.
i this was a ducAudi or any other vehicle for that matter i would have near zero doubt that it was more of a mechanical error than an electrical one. but it is v.easy to get tunnel vision when diagnosing against the clock. is it possible that live data can be observed or recorded during a test ride on a motorcycle using their diag equipment? if i have read this right, the ABS resets on every cycle of the key until a certain distance or speed? has been covered but no errors? if so, that's got damaged reluctor/ABS ring or insecure abs sensor/mismatched tyres written all over it. it could of coarse be an internal fault with the ABS control unit but v,unlikely. but never say never. it could be some kind of CAN fault or even a body computer ect freeking out when over loaded trying to process to much info. not that uncommon btw. just disconnecting the battery (both terminals) and earthing the positive out on the chassis for a few minuets usually sorts that. the symptoms for those faults (if i have read it right) before the light illuminates and switches the ABS Function off can often be felt through the the brake pedal. just a very slight but rapid pulse al low speed braking. first thing first if no obvious fault with reluctor ring or an insecure ABS sensor excessive airgap between the sensor and ring is found i would be monitoring live data.
I believe it is. Whilst I have no direct experience with DDS, I do with Texa and Texa make the DDS system, the difference in the 2 being the branding on the screens, the fact DDS has a direct pass through to the factory and some functions eg VIN writing which are disabled in Texa but presumably enabled in DDS with the factory’s say so. With Texa, you can connect the device, select the parameters you want to monitor, run the engine, even go for a ride, whilst it records everything live which can then be viewed/analysed on the computer. Additionally, where there is an active or stored/memorised error if you drill down into it you can see exactly when it happened, how many times it has happened and a whole host of information about what was going on within the bike at that time ie freeze frame details. As I mentioned above, the luxury of time to spend on something like this is not on the dealer’s side.
Problem is gents is that I’m not exactly tech savvy when it comes to bikes engines management systems. I genuinely believed buying this bike with the 1 year warranty would be perfect as it’ll be covered if anything crops up in the year then I get it fixed. Looks like I’ll be getting it back today and I’ll take it out, ideally I wanted them to say they found x or y and fixed it now it’s all ok. To be told they can’t find the fault after spending time on it this week and taking it out the fault has not come back is annoying as it’ll be in the back of my mind now. If it comes back on again it’ll be going back to them and I’ll have to speak to the manager regarding this, as I don’t want to spend good money on a bike and have recurring faults, spending time at the garage and getting checked when I should be out riding it. Love the bike as well, just a bit deflated with the fact they keep mentioning a battery when it’s brand new and always optimised. They seem to have set their minds to it and nothing else.
Thanks mate, so what do you think I should do today, keep going back to the service team and say I dont want it back until it’s fixed or go get it, and if it comes back in then adopt that approach when it goes back to them again (if it comes back on). Getting a bit sick of answering or listening to the same questions about the battery from them, they apparently have taken it out now twice for a test ride and nothing has come back on.
I had to do this with a car the had an intermittent electrical issue a couple of years ago. IFRC you only have 1 month after purchase where you can reject the vehicle. after that you have to allow the to repair it.
That seems to be the case throughout the motor industry these days. They will try to find the fault through diagnostics rather than do a physical examination to find a faulty component / connection etc. Because it's cheaper for them but it doesn't always work for intermittent problems as we see here.
Yeah I’m hoping not to have to go down this route and tbh I’ve had the bike 2 months now so I don’t think I’ll be allowed to do that. Going to get the bike this lunchtime then I’ll likely take it out tomorrow and see what happens, if it comes back on then I’ll go from there.
The issue with this bike reminds me of a similar problem that I had with an early 1200 Multi that I used to own. The ABS, DTC and Error light would come randomly and then clear again. The speedo reading wasn't affected so I reckoned that the problem must lie with the front wheel speed sensor since the speedo reading is taken from the rear wheel sensor. I tracked it down to an internal break in the cable to the front wheel sensor where it was cable tied art the bottom steering yoke. It was tied in a way that put a strain on the cable at full left lock. This was a frequent fault on the early 1200 MTS models. A replacement sensor and re-routing of the cable fixed the problem. There is thread about it from about 12 years ago. I would imagine that there must have been stored faults but I didn't have the means to read them at that time. Whether they would have helped it's hard to say but in the OP's case for all the cost of a sensor it would be wise for the dealer replace the front wheel one anyway.