Hard To Swallow...

Discussion in 'Ducati General Discussion' started by Bonkers the Dog, Apr 11, 2026 at 1:34 PM.

  1. So, a local Ducati outfit insists that I come in for my annual check despite my Rally not being due a service for another year....or....it MAY invalidate your warranty.

    I call this the 'Gun to the head' form of customer relations and I have to say it fucking boils my piss.
    This tactic seems too prevalent in today's World where corporate entities advertise and promote one thing whilst not really telling you the truth. Up here we call that 'sleekit'. Sort of pumping you in the arse and not obliging with a cheeky wee reach-around.
    So essentially Ducati, on insisting I buy this 'check service' will relieve me of, I'm guessing, about 200 notes for SFA.

    I plan to go over the bike and have them check all the wee niggles that I can find and spend as much hours as it takes to tell me how to get Ducati Connect/Sygic to do anything at all...Bonkers the Dog shall get his pound of flesh even if it chokes him!
     
    • Funny Funny x 4
    • Like Like x 2
    • Agree Agree x 1
  2. You’ll get some nice new diamond-coated oil! :yum
     
    • Funny Funny x 1
  3. Loving the line.....
    "Bonkers the Dog,shall get his pound of flesh"
     
    • Like Like x 1
  4. ditto for my last v4PP couple years back when supposed to be 24 month between services. but they don't change oil or owt and it was 30 mins labour so not too bad :rolleyes:
     
  5. Get the "warranty" terms in writing and read them through properly. They must be available from Ducati, don't bother with the dealer.
     
    • Like Like x 1
    • Agree Agree x 1
  6. Diamond coated oil? I'm expecting the fucker to be buffed and polished with the quim of an Essex virgin! Nothing but the best and rarest products for ma baby.
     
  7. Sounds like a rip off!

    Edit: Apparently in the warranty conditions so...
     
    #7 Jez900ie, Apr 11, 2026 at 4:40 PM
    Last edited: Apr 11, 2026 at 5:15 PM
  8. Personally ive never bothered with warranties....i like my bikes set up the way i like them and that would sure as shit invalidate the warranty (which it did with my zed) - i think i had 2 years at the time it was new-ish but that disappeared when i got the ecu flashed :)
     
    • Like Like x 1
  9. Your Rally is not due an “oil service” until 9000 miles or 24 months, whichever comes first. However, your Rally is due an “annual service” as per the servicing schedule. Oil and annual services are 2 discreet requirements. Andy
     
    • Useful Useful x 2
  10. That my friend is exactly the kind of corporate hair splitting I'm objecting to. Since when did the two become separate issues FFS? I mean lets face it, an annual service on any m/v I have ever owned is primarily oil and filters and a once over and a nod to the mechanic to inform you of any issues.

    I object to being sold a two year or 9000 mile service interval, which was much lauded in the press at the the time, to then have the small print waved in my coupon with a loud, resounding, not to say smug, " Ahhhh but!".

    I think it is just sharp practice, not only in the auto world but everywhere in modern corporate/commercial UK plc. What you are promised with smiles and fanfare and what you receive or experience can be two different kettles of fish; it is in essence, hard to swallow.

    The question we must all ask ourselves as a body of riders, or drivers or users is how to push back against it. I have to admit to feeling rather powerless in the face of these corporate behemoths. A lone voice in the storm. A quixotic Scottish madman tilting at immovable windmills. I also grow tired of fighting, it never seems to stop and seems only to be getting worse.

    Wow - Apologies. Momentary lapse into sensible there! Usual brain dead nonsense BTD transmissions will resume later...
     
    • Like Like x 2
  11. It's a couple of hundred mullah to form a good relationship is the SHTF with your dealer.

    You do you
     
  12. You don't have to have your service done at a main dealer, it just has to be done to manufacturers specification. One of the better laws.
     
  13. The mechanic has to be VAT registered. Andy
     
  14. Sure but he doesn't have to be Ducati Tax registered.
     
Do Not Sell My Personal Information