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1260 Keyless Fuel Cap Woes

Discussion in 'Multistrada' started by Multirider75, May 30, 2021.

  1. Not had an issue in over 5000 miles, but yesterday the cap wouldn’t open at the first fuel stop, so I decided to head to the nearest Ducati dealer.

    I stopped at a fuel station on the way, and it opened but was very stiff, so I didn’t go to the dealer as I was tight on time. When I tried to open it later, it wouldn’t open again.

    Has anyone else had issues? And does anyone know if there’s a manual release, for times when the keyless system fails? I’d hate to be on a trip in the middle of nowhere, for it to then fail again.
     
  2. Never had a problem with mine. Have you tried a bit of lube ?
     
  3. A rather personal question.!
     
    • Funny Funny x 4
    • Agree Agree x 1
  4. If anyone can advise about the manual release I'd appreciate knowing (just in case)
     
    • Agree Agree x 1
  5. No, but I’ll give it a go.
     
  6. The moving parts on any petrol tank cap need to be routinely lubricated. The combination of petrol and ethanol vapours and moisture will eventually cause them to seize. Andy
     
  7. This is my 8th bike with a keyless fuel cap, and this has never happened before, so I’m inclined to think there’s a fault with the petrol cap tbh.
     
  8. Got my bike back today, Ducati have replaced the whole fuel tank. Apparently on a handful of bikes the screws between the cap and tank didn’t line up properly, so Ducati had already preauthorised the job.

    Can’t fault the excellent service from WM Snell again, as they collected the bike, fixed and serviced it, then redelivered the bike, in under 24 hours.
     
    • Like Like x 6
  9. Great result. Does anyone know if there is a way to manually release it if it ever fails on a long trip?
     
  10. I asked if there’s a way to manually release it, and they said no. I guess that if you were in the middle of nowhere and had no other option, you could remove the whole fuel cap!
     
  11. Great service.

    Got keyless on my GS. It is something I can really live with out for other reasons.
    Too often on this bike and other keyless have left key in the seat lock. It would be easy to start the bike and leave key on shelf in garage too. Tech for the sake of it IMO.
     
    • Agree Agree x 2
  12. In the current climate, being able to pull in at a petrol station, fill up without having to fumble for a key or take your gloves off, then pay with a smartphone, I'm all for it.
     
    • Agree Agree x 3
  13. My suggestion is that you position the connector for it where you can get at. I have mine on the right side of the head stock.
    If for some reason it won't release you can try unplugging and replugging it.
    In 10 years I've only had mine fail to operate a handful of times. Each time doing this has got it working correctly again.
    Its an oval white nylon connector.
    On the earlier pre dvt bikes you can unbolt the filler easily if necessary. Be aware though that there are a pair of breather hoses, one either side at the front, roughly 10 to 2 positions.

    On the DVT bikes its not so easy, not only due to the breather hoses but also because there is a black ring around the filler that makes it a very tight fit in the painted tank cover. If you manage to get the filler off sufficiently to fill the bike up you might then struggle to replace it.

    Hope that helps.
     
    • Like Like x 1
  14. This is the only time I’ve ever had an issue, out of all the bikes I’ve had, so as it was a known defect with the tank, my mind is at rest. I’ll probably be a bit nervous the first few times I pull in for petrol though!
     
  15. It wasn’t that the fuel in the tank had caused a vacuum making it difficult to open cap was it?
     
    • Useful Useful x 1
  16. I don't think so. He showed me pictures and three of the bolts were completely mis-aligned.
     
  17. My keyless fuel cap is on it's 4th Multistrada, paid £40 for it secondhand 8 years ago, the previous owner had just snipped off the wiring when he removed it :bucktooth:, soldered on a new lead and connector and it's worked fine ever since, I've used it for at least 85k miles across my 3 Multistradas so far. Was a bit worried on one occasion at a fuel station, when initially it didn't want to open but it was after a few weeks without use and there was a bit of corrosion around the latch, soon sorted though.
    I do agree there should be some way to open it manually should the electronic part fail :worried:.
     
    • Like Like x 1
  18. Yes, the DVT and 1260 are a real pain to remove from the rubber seal on the tank cover, I think worse case scenario if the cap failed and I did manage to remove it, I would leave the rubber seal off when replacing the cap, it serves no purpose really other than aethetics, on the 1260 the 2 breather hoses you mention have short tails attached to the cap which can be disconnected at the front of the tank and left in place at the filler cap end, far easier than on the 1200DVT.
     
  19. When the lid is lifted, where the keyhole would be, there is a small black rubber grommet.
    Does anyone know what lies beneath?
     
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