Obdstar

Discussion in 'Ducati General Discussion' started by Ivor, Aug 12, 2025 at 5:40 PM.

  1. Struggling to get started with my OBDstar, can't find the icon <Moto diag>, any clues anyone
     
  2. What's on screen?

    Apologies for the inverted/sideways images:(

    If I shut down the app(s) to get just the blank screen then hit the dots:
    markup_1000020001.jpg

    I get the apps folder. Hit 'DiagProgram' to get what you need:
    markup_1000020000.jpg
     
  3. I can get yo the DP screen, it's just that the Moto diag icon is missing from there
     
  4. According to the manual the Moto diag icon should be on this screen
    IMG_20250812_190541749_HDR.jpg IMG_20250812_190541749_HDR.jpg IMG_20250812_190534473_HDR.jpg
     
  5. From the manual
    IMG_20250812_190829803_HDR.jpg
     
  6. Can you scroll sideways on that screen? MotoDiag might be hiding!
     
  7. Otherwise you'll have to contact your supplier:neutral:
     
  8. The other picture is the sideways screen, blank apart from entering a brand name, tried Ducati, didn't recognise it
     
  9. Looks like you'll have to email them...

    Contact : Elyza
    Email: [email protected]

    Yea, they're in China but I got a quick answer when I emailed them a while ago. Hopefully they just forgot to install the Ducati software!
     
    • Useful Useful x 1
  10. Thank you !
     
  11. Have just emailed them, will update as and when
     
  12. Elyza at OBDstar very helpful, quick response, needed to update the software through the download icon missed that on the instructions, all appears well.
    OBDstar responded within an hour, can't be faulted,
     
    • Like Like x 1
  13. Don't confuse obdstar.co.uk with obdstar.com, that latter is the manufacturer, the former just a far east retailer that has cheekily registered the .co.uk domain. This is a failing the UK domain registration system if you ask me, opportunity to deceive. Should be like France where you need to be a French citizen to register a .fr address.

    All that said I'm glad that you got the issue sorted.
     
    • Agree Agree x 1
  14. Yep sorted, exhaust valve error
     
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