Just a heads up!! Got an email from Infinity saying to check the serial number/label on my Tour Modular flip up jobby. Apparently some straps can undo/fail. So dropped mine off this morning as my serial number was one that is in the group affected.
Hi, has anyone done the repair? or at least know what could break? Haven't found a hint on what causes the problem in detail. Sending the helmet back and forth plus repair might take several weeks, hence I'll do that in the winter but wants to use it until then.
Surely they're not going to fanny about repairing them? More hassle and cost than it's worth. Simply replace them won't they?
Couldn’t get an answer from my Infinity store. The notice from AGV says do not use. Apparently the chin strap can fail. That’s all I know If it’s the strap closure mechanism I guess they’ll just replace that.
The insistence on proof of purchase will be hard for them to enforce under sale of goods act. It anyone is refused under that condition contacting trading standards/small claims court should resolve it.
