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  1. TonyMNo1
    "DMC Stoke - Brilliant Response"
    Pros - Absolutely excellent and professional service when exchanging my bike for a V4S Full. An all round great experience. Simon their key sales guy was communicative, informative and engaged throughout the entire process.
    Cons - N/A
    Professional all round service. Communicative & interested in customer satisfaction. The whole experience was genuinely positive and consistent with the intentions set out by both parties.
  2. cakeordeath
    "Multistrada 1200 Enduro purchase"
    Pros - Painless from start to finish, great to do business with.
    Cons - nothing with these guys, but ask me why i bought in Manchester and not locally.
    Highly recommended, great deal, great service
    Dealt with Mike Hampson, top bloke, sorted a great deal for an unregistered 1200 Multistrada Enduro against a part ex on a M1200S. Delivery guy was great, very helpful.
  3. MVF4ORO
    "The best vehicle dealer I have ever come across"
    Pros - Just nothing is too much trouble.
    Martin and the crew all seem willing to move heaven and earth to do whats right by the customer which often means more work and pain for them.
    Cons - Cannot think of anything!
    As an early V4 owner, I have had more than my fair share of problems with it. Martin has more than gone the extra mile to try and keep me happy. His dad even delivered me a loan bike they had struggled to track down at 10pm one night so that I could do a Silverstone track day the next day after my bike spat its dummy out. Ducati don't know how lucky they are to have such good reseller in the North West. I have a reputation for being a bit volatile, but these guys are so helpful, they defuse me brilliantly, and that's not an easy thing to achieve!
  4. Ynot
    "New bike purchase"
    Pros - Martin the General manager could not have been more helpful - superb to deal with.
    Cons - Not my nearest shop but worth the trip
    Offered coffee as soon as I arrived, Martin was very helpful & explained everything about the Multistrada & sorted out a test ride. Put together a deal that bettered all other dealers.
  5. Mateip
    "excellent service !!"
    Pros - none
    I had a leak on a front suspension on a Multistrada 1200S 2015 coming from France night before. I was there just before they open in the morning and by half 12 I was away with a new suspension changed under the warranty. Best service intervention I've experienced. Thank you!
  6. treborquinn
    "Was my local dealer"
    Pros - Great arai of all thinks ducati even if I couldn’t figure out what they all were lol
    Cons - Don’t go if you don’t have plenty in the wallet
    Friendly staff always willing to try & get exactly what you wanted & plenty of tea coffee on offer if you had to wait. Good after care with a well stocked workspace
  7. mike8448
    "1199s Tricolore and clothing"
    Pros - Friendly and helpful staff. Girl was quick and polite, Chris got me sorted for my test ride.
    Cons - Im on the larger side, tall, beer belly, size 12 feet, not everything fitted
    I cannot fault the staff or the service I received they helped me in everyway find some clothing and test ride my bike. I wish they catered for taller larger people as much as they do for the average size bloke. In the end I had to get my bits directly from Dainese which wasn't that much of a issue.
  8. Hughzee
    "Great dealership been using since 2008"
    Pros - Good sales team and choice of stock
    Cons - Shame it's not closer to me but always worth the trip
    Have recommended the dealer so many of my friends and hand full have made the trip from Wales to purches bikes from these guy keep up the good work Chris
  9. Nwsparky
    "Great buying experience"
    Pros - Just off main motorways in the NW very helpful enthusiastic staff that are passionate about the brand. No hassle test ride and great deal.
    Cons - None yet, bung missing off the frame but I'm sure I'll get it sorted.
    Only gave 4 stars as its early days but very friendly proffesional outfit.. The showroom has plenty to look at and lots of decent coffee. No pushy sales just friendly chat.
  10. theflyingduke
    "The Ultimate Ducati Store"
    Pros - The store and its staff
    Cons - Needs a nice lounge area to enjoy your coffee.
    Great staff, great service, great product, what more do you need.
    There is always a warm welcome from Martin and the team, and its a great meeting place for like minded people.
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