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  1. uktweaker
    5/5,
    "Great service for new bike"
    Pros - Helpful, friendly, knowledgeable
    Cons - none
    Bought my Bayliss V2 new from them in November. They were great, setting up the brake and gear levers to suit me, bleeding the front brake, fitting front fork sliders (their own design) etc. Lots of advice and really make you feel welcome. Looking forward to taking bike back for 1st service after the winter.
  2. DucatiStu
    5/5,
    "Great Service"
    Pros - Friendly Helpful Knowledgeable
    Cons - None
    Had my Multistrada DVT serviced there a couple of weeks ago. They did a great job for me. Friendly knowledgeable and helpful staff. Much better than my local dealer. Highly recommended.
  3. Multi Andy
    5/5,
    "Excellent"
    Pros - Everything
    Cons - Hard to get to on public transport
    So glad I found Pro Twins without which I probably still wouldn't have made the leap to Ducati had it not been for their knowledge and advise on the brand. They are incredible helpful and turned my new bike around very quickly with also the first service being done at very short notice. A+
  4. Bob J
    5/5,
    "Great Outfit"
    Pros - Always helpful. Knowledgeable. Expert advice in service, sales & accessories. Great team.
    Cons - Non
    Feel very comfortable taking my bike here. Like most I don't trust mainstream dealers. The team here I trust with their advice. Their knowledge is second to none and they are always wiling to help no matter how busy they are. And they do get busy.
  5. Boomshanka
    5/5,
    "Amazing place"
    So friendly and helpful, very knowledgable, great bikes, these guys made me feel so welcome, nothing is too much trouble, I wont go anywhere else now, ducati heaven!
  6. Nostromo
    5/5,
    "Great service"
    Pros - Fast and friendly service.
    Cons - Nada
    Bought my Panigale last year from pro twins, Pete sent my loads of pictures and kept me updated all the way to delivery!
    Hope to pop down in person later this year!
  7. Bridgland
    5/5,
    "A Class Act"
    Pros - The team there really know their stuff, especially the older bikes like my 888. They have been a source of information and confidence whole I go about my restoration
    Cons - None at all
    Pete has been the primary contact there and helped me get some hard to find parts as well as taken on the engine rebuild. Excellent service and support from the team there and starting to be a regular Saturday visit.
  8. cl955
    5/5,
    "Regular Customer - still good service"
    Pros - Workshop team are great, really helpful and knowledgeable about the older bikes (888 onwards)
    Cons - None really
    Have been a customer of Pro Twins for about 25 years and never had a problem with the service work there. It's great that the same nucleus of people that started on Day are still there!
  9. sam996S
    5/5,
    "Top shop"
    Pros - Brilliant advice, excellent customer service
    Cons - Wish they had online ordering
    I was going out of my way to use Pro Twins because I could rely on them for technical advice, sourcing parts and always-happy-to-help customer service.
  10. Pfk
    5/5,
    "Can’t fault"
    Pros - Friendly, helpful, genuine advice
    Cons - None
    After almost being ripped off by a local specialist, my local MOT centre recommended these guys, Labour is reasonable with no hidden extras, totally upfront and no BS.
    Lots of email communication from Pete on how my Desmo service was going, the guys were a pleasure to deal with.

    Won’t be going anywhere else in a hurry
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