1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  1. Pfk
    5/5,
    "Can’t fault"
    Pros - Friendly, helpful, genuine advice
    Cons - None
    After almost being ripped off by a local specialist, my local MOT centre recommended these guys, Labour is reasonable with no hidden extras, totally upfront and no BS.
    Lots of email communication from Pete on how my Desmo service was going, the guys were a pleasure to deal with.

    Won’t be going anywhere else in a hurry
  2. Morty
    5/5,
    "Great Team at Pro Twins"
    Pros - Service second to none!
    Cons - None and don't anticipate any!
    Great team, friendly, helpful, not pushy. I chose to buy my Multi from these guys because unlike the other Ducati guys in the south, these guys really care about you being happy. It's like dealing with friends, tea is pretty good too!
  3. Panosher
    5/5,
    "The best"
    Pros - Very knowledgeable and friendly. They try first to help and not to sell
    Cons - Location
    They are located in not an easy to commute place but they deserve the miles.

    These guys know what they are doing and they love it. I went there once to check them as I was looking to get a bike, so guess what? I left with a new bike. That much confidence I felt that I could not go wrong in terms of aftersales, support etc with these guys and that feeling only grows bigger each time I visit them.
  4. Fat Pete
    5/5,
    "First Class Dealer"
    Pros - Excellent customer service. Always willing to help. Very friendly service. Always get a proper mug of tea (not out of a machine). Reasonable labour rates.
    Cons - None
    I bought my new Monster 821 and got a great deal from a very friendly bunch of guys. At the first service I was able to chat to the Technician doing the work, who was very willing to answer any questions. I wouldn't use anyone else.
  5. Lorne250
    5/5,
    "Great bunch of Girls"
    Pros - Excellent service, always go the extra mile to help
    Cons - Coffee needs sorting
    Been going to Pro twins for a number of years and have never failed to deliver, extensive product knowledge and friendly atmosphere unlike other dealers in the nearby area
  6. Sikorsky From Hell
    5/5,
    "Great Service"
    Pros - Professional and helpful
    Had the belts changed on my 1098 and the price was very reasonable. The team were very helpful, knowledgeable and friendly. They gave me useful advice about my bike even though that wasn't part of the work. Will definitely go back and use them again.
  7. Shaun
    5/5,
    "Belt change"
    Pros - Friendly professional service.
    Cons - None
    Dropped my bike off for a belt change on a Saturday morning a couple of weeks ago. Got a call at lunchtime on the following Monday, all done and ready to pick up! There was no rush from them for me to collect the bike, whenever suited me. I initially said I was in no rush to get the bike back but you can't complain about a turnaround of that speed! Pete, Rob, Brett and the guys in the workshop are always friendly and the offer of a brew is always there. Pete spotted an issue with my handlebars when handing the bike back and this was resolved quickly without any fuss or extra cost. 10 out of 10 service.
  8. TimRB
    5/5,
    "The people to go to"
    Pros - Professional, committed and friendly
    Cons - Miles from me!
    Let me put this plainly; I travel almost 5 hours to use these chaps. In the past they serviced my Monster; I traded in my 1098S for a MTS1200, and they service her; they provide the spares/advise for my 996....and that's despite the travelling time. Consummate professionals, infinitely knowledgeable, welcoming, friendly and approachable. All the team make every effort to look after you and your Ducati(s). Can't recommend them highly enough.
  9. mervyn
    5/5,
    "Another Thumbs Up for Pro Twins"
    Brilliant service again from this company.Brand new Scrambler delivered straight into my garage.MH taken away,serviced and brought back.Seamless,professional,nothing too much trouble.
    Recommended.
  10. nuttsmutts
    5/5,
    "Very Welcoming, Despite No Sale!"
    Pros - Welcoming, knowledgeable, and almost impartial!
    Cons - Middle of nowhere!
    Rode up on a really miserable January day to look at their titanium Multistrada 1200. Made very welcome with a cup of tea, no other customers stupid enough to venture out in that weather! Welcomed into the spotless workshop to look at the bike, no question too stupid it seemed.
    Got a follow up phone call a few days later, then when I decided to go for a newer one closer to home was wished all the best and to stay in touch. Impressed he did not try to push his bike onto me, just helped me through the thought process as impartially as a salesman ever could!
    Jon.
Do Not Sell My Personal Information