Fully aware of the new rules concerning vehicle tax/SORN requirement after the purchase of a vehicle, I visited the DVLA web site as soon as I received the new V5 and was informed that the 1098R was SORN'd and there was nothing to do. Fast forward 3 weeks and I receive a Last Chance letter through the post. Sorry, what ? Back on the web site and ....... the 1098R is currently SORN'd, you need do nothing. Not reassured I get on the phone and when I finally speak to a very nice lady, she tells me oh, there is a problem with our software and the computer hasn't updated the records with your details. Okay, and ? Oh you will have to download a form V890, fill it in and send it to us by post. Err, why can't you update the records and SORN the bike for me now I'm on the phone (at 10p/min) ? Oh, it's automated software, I can't do that. So ladies and gentlemen be warned, if you buy a new vehicle and want to SORN it, you are better off doing it by post than relying on the DVLA's utter crap beta software powered web page. And whilst I think about it, failure to tax or SORN your new or new to you vehicle will result in a penalty notice which is only appealable under two limited circumstances and you have to pay the penalty before you can appeal. Innocent until proved guilty ? Not if your fighting the DVLA. Andy
According to this website it should be possible to raise them on a 03 number and avoid premium rates: http://www.saynoto0870.com/companysearch.php Always worth a try if you find that you are being asked to dial the type of number which the telecoms companies seem to exclude from their "free" tariffs (0844 for instance). At least they did answer. Last time I had to call HMRC I timed the queuing and it took 55 minutes for a human to answer, fortunately using a number which my provider treats as "free", for the first hour....
The number the DVLA give you to phone on their web page says it will cost 10 - 20p/minute as is required by a recent change to legislation. Andy
When your new insurance policy starts, the insurer is supposed to input the relevant details into the DVLA database against the vehicle registration, as indeed they do 99.99% of the time. It might be advisable to go onto the DVLA website and check the info is actually there, just in case you are the odd 0.01% where they make a balls of it. Otherwise you might find out the hard way.
It's amazing how many people still believe that vehicle tax is transferable... Despite all the evidence to the contrary - DVLA's website, for instance - some people still insist it's possible. Bizarre...
Since I got insurance on the new bike, ive had a couple of calls from them saying the bike isn't on the registration list and could I send them a copy of the V5. System must be slow to update.