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Https://shop.iomtt.com/

Discussion in 'Online Retailer reviews' started by GFFM, Jul 18, 2016.

  1. Good afternoon.

    I bought two t-shirts on 18/05/16. So far not received the purchase and the only information that the store gives me is that the status is despatch.

    They said that i would expect delivery to be made within 4 to 6 weeks of despatch but have passed 8 weeks and nothing.

    What should i do?
     
  2. Threaten them with the papers?
     
  3. How did you pay for them ?
     
  4. In advance.
    I guess that's why he's a trifle vexed
     
  5. Was it a credit / debit / PayPal ?
     
  6. Are they on the IOM? Or is it just marketing.
     
  7. PayPal.

    Case solved :(

    Dear Gabriel,

    Unfortunately it looks as though these items have gone missing in transit.
    A full refund of £36.48 will be applied to your payment method.
    I would suggest that if you order in the future you select a trackable/courier method of delivery.
    Please accept our apologies for the inconvenience this has caused.
    If the items do arrive with you please email me.
    [​IMG]
     
  8. Result, is it not down to them to source a reputable company to deliver ?
     
  9. Shit happens. They will refound and im ok with that.

    I'm sad because it was the birthday gift from my brother . Life goes on .

    Thank you all for reply!!!
     
    #9 GFFM, Jul 29, 2016
    Last edited: Jul 29, 2016
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