So Can We Obtain Any Service History From Ducati?

I recently purchase a secondhand motorbike that came from a Ducati dealer with NO service book, or spare key as they purchased it from the widow ( the previous owner had past away so DVLA placed it her name ) & perhaps it was lost over the years or they just couldn't find it on the day when collecting the motorcycle.Anyway i went see the lady and she was not in only her son but i did manage to speak with her on the telephone but with no positive results.The next move was contacting four Ducati dealers in that area but again no bloody luck on that front.
Try phoning around with your numberplate details and hopefully you'll get better luck than me.

 

Many number plates have dealer phone numbers on, worth trying that first I would think.

 

UK Ducati authorised dealer service histories are not held centrally. If you know which dealer did the service, they will confirm that it was done, I do not believe they will provide a copy of what was done though. Andy

 

Have look through the mot history on the .gov site, a friendly tester may know which mechanic brings Ducatis to him.

 

I’ve done this in the past. When the bike is new it will no doubt have the dealer details splattered all over the number plate, but overtime it usually gets changed for something smaller. So to establish the dealer the bike came from when new look at the first two letters of the reg, google them for a location of where the bike was originally registered, then look for Ducati dealers in that area, for example PN is Preston so likely the bike came from Ducati Preston or HX which is Hampshire so likely Motorapido etc etc. Phone them and ask if the bike was sold by them and if so what work they did and if they have any records. When I did this I found my 1098 with no history had come from MotoRapido. I contacted them and they were very helpful and sent me a new service book with the stamps in it for what they had done. They also gave me the name and phone number of the original owner whom I rung. He was genuinely very happy to talk to me about his old bike and have me the number of the chap he sold it to, so I rung him and found out where he had it serviced and obtained a copy of the receipts and stamps from them also. It’s a paper trail that worked well for me and I got a full service history. However it is dependent on helpfulness of the dealers and whether they keep records. Worth a try though!

 

Looks like i'm screwed then as mine originally was supplied by Three Cross Motorcycles Ltd.

 

You are screwed not because TCM went bust, screwed because they were an awful dealer Andy

 

Oh well that's life regarding the paperwork, but who cares i do have the motorcycle which will just be a grin from now on in before i hang up my bike kit for ever.

 

Yep, it complicates matters if the dealership is defunct!

 

I've sent a letter to the DVLA regarding just the first & second owners addresses as i'm the fifth and i know the third owner is deceased, what do think my chances are then.

 

None whatsoever. Andy

 

Have to agree with Andy I’m afraid. The DVLA don’t normally divulge such information easily, usually just for legal purposes.

 

Didn’t Three Cross Motorcycles give up with Ducatis and become a Trumpet dealer? When they did I think they had a strop and threw the Commodore 64 with all the Ducati info out of the window!

 

I know of at least 2 or maybe 3 incarnations of Three Cross and pretty sure Ducati withdrew the dealership. The business had a very variable reputation, some good times but some absolutely sh*t times. Andy

 

I think I've read that the issue with this now in general is GDPR - i.e. that even if they have a service history, a dealer would need to contact all the previous owners who feature on the paperwork in order to secure their consent to release e.g. copies of past invoices. Of course if they were prepared to assemble an inventory of work done that would probably get around the law, but one suspects that many or most dealers, shops etc now lean to saying "sorry mate, GDPR innit" ...

 

Your probably right but you can't blame me as i'm just after closure with all avenues on the paperwork & then i can accept what i've with the motorcycle.