I had my bike into Ducati Glasgow for it's 12 month service on Wednesday. After an interminable wait at DG the service manager finally announced that my bike was finished "but I've got some bad news". It seems that when finishing the service they had spotted an oil weep from one of the cylinder head studs and didn't want the bike going back out until it had been repaired under warranty. So they gave me a Scrambler Icon to get back home and the Supersport is with them. My worry is, for how long. And this is the best time of year too
I already have a Scrambler. They lent me the Icon to get home, I live 100 miles away. My Classic is much better as I have uprated the suspension and fitted a gel pad into the seat.
You would have been fully within your rights to punch him right in the nuts for loaning a fucking scrambler.
Bu&&er! I'm going to look at mine tomorrow. Just had its running-in service, recall fix and bits attached. I'll take it for a run and look underneath.
Yours is probably fine Ian. Mine now has near 5,500 miles and the fault is just a weep. With hindsight I should have ridden it home and brought it back when they have a slot
I had a call from the dealer today, they want to pick up their loan bike. I don't mind that as I have a Scrambler Classic already and with the uprated suspension and seat it's a far better bike. They also told me that they have found the problem with my bike, bits are on order and they hope to have it done next week. So not so bad as I was fearing. The problem is apparently due to an o-ring. I had a look at the parts list and sure enough there is an o-ring on each cylinder stud, below the washer under the cylinder head nuts. It looks like Ducati have fitted these to reduce the possibility of oil leakage up the studs. Except it didn't work on mine
Will they deliver your bike to you when it's ready, or expect you to magic yourself to their shop to collect it?
Delivery was promised. It's a 200 mile round trip for me involving 3 bus journeys to get there, so I hope so.
Owe well look at it this way ... at least the dealer is on the ball and wanting to sort the problem out ASAP and lend you a bike ... you hear some right old story's sometime ...
I'm just off the phone from the dealer. Work has still not started on my bike. They are waiting on the cylinder head o-rings which were allegedly sent from Ducati Italy yesterday and are not expected until early next week. So that will be yet another week without the SS, just because of a fecking o-ring
