I bought my latest Multi v4 from J@L in Carlisle. When getting the first service, which was free as part of the deal, i saw that they has a Ducati poster for servicing that gave the service time for every model . The annual inspection service was down for 30 minutes. As I'm in Glasgow , I asked Ducati Glasgow for the cost of the service and was quoted £129. They said it takes an hour. I phoned Carlisle and they said the cost is £52, It takes 30 minutes. My original intention was to give it to Glasgow for the convenience. But at a difference of £77 , it leaves a bad taste.
All depends who you know and speak to like everything in life these days. I bought a pair of carbon wheels a few months ago from someone off this forum and phoned Ducati They came back to me about five days later saying their mechanics “don’t fit after market parts”. A whole 4 months after they’d fitted some cnc rear sets for me with no bother. I mentioned this to them and they said “oh we can do it at the end of August then”. This was back in May.
May have said this already, but I think fitting someone else’s used carbon wheels is a bit of a poison chalice for main dealers. The story would be different if you bought factory approved new from them, and not just because of the spend, but because of the risk to reward ratio. They can’t charge you very much to fit wheels, and they can’t be sure they aren’t damaged already, but if they strip a disc bolt, or whatever, while fitting, they could upset the customer through no fault of their own, and in extremis, if you then go out and they fall apart causing a crash, they will be implicated because they fitted them. I would think that asking you to come back in August was their way of saying “please go somewhere else”
