Ive just had my big service done by Italia Moto in Lincoln. Their service has been excellent therefore I thought they need a mention. They have just given up their franchise but were main dealers. Id had work done before by them so I trusted them. From November to the 1st March they offer £10 per hour off their labour charge and also will pick up and drop your bike off for free. They initially quoted me £800 to do the service. In order to bring the cost down I said I will be doing the oil and filter myself and I also removed the bodywork for them. They then quoted me £600. On booking it in I told them my pads were over half worn. They quoted a mad price for Brembo brakes and said they would fit them for free. I asked if I bought the parts would they still fit them for free and they said yes. So I searched online and found a company called Carpi Moto in Italy. They delivered genuine Brembo pads front and back for £72. The price from Ducati was more than this for one pair!. After they had done the service they test rode the bike and said my front discs were warped and said this was common on the Multistrada. They put it on the MOT machine and said it would fail a test. They said the Ducati ones were £750 a pair but told me to buy Brembo Serie Oro ones. They quoted £400 and said they would fit them for free. I again asked can I supply my own. He said yes and they would still be fitted for free. I again went back to Carpi Moto and had then delivered in 3 days from Italy to the dealer. Total cost £314. He told me that he cant get them trade for that. The bike is being delivered back in a few days with a their bill being £598 which includes new belts valve clearances done new air filter new plugs various gaskets new coolant new brake fluid the fitting of the pads and discs and the replacement of a fuel level sender (part under warranty). A total of 5.5 hours labour. All in all its has cost me around a grand but for that my bike is sorted for at least another 18,000 miles. The service was brilliant and I thoroughly recommend them. I dealt with Stuart throughout.