The above is assuming IAW5AM ECU. If a pre-2004 bike then select slow init as the ECU will be an IAW59M
Navigate to the folder for JPDiag. Locate the .exe file (the one with the Italian flag). Right click, properties, compatibility, XP SP3, also check run as admin. Click apply.
With ignition on and com6 it will say disconnect for a few seconds and goes green for 1 second then back to connect again.
Try using this version of the software. Make sure you do the compat and admin rights in properties. Wikisend: free file sharing service
Same, can see lights flashing on the scanner when I connect. Far right goes green and 2nd from right Orange then drops.