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1200 DVT Hepko And Becker - Excellent Service

Discussion in 'Multistrada' started by Twin4me, Nov 16, 2017.

  1. When I bought my DVT I didn't really want the Ducati top box, I prefer something a bit smaller and having had a S/H Hepko and Becker on the old Multi I decided to buy their folding Easyrack and Journey 42 Lt top box from them. The rack is neat as the handle folds flat, or can be used as a grab rail with a pillion and no top box.
    https://www.hepco-shop.de/meinbike/ducati/multistrada-1200-s-ab-bj-2015/easyrack-schwarz.html
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    [​IMG]

    Both products had performed very well for about 18 months but when I returned from a European trip this year a small shim had come loose inside the folding part of the rack and it was allowing the top box to move a little. I sent an email and a couple of photos to them and they immediately shipped out a whole new mechanism which I received within 24hrs.

    No questions, no need to return the old part.
    So I just wanted to say how impressed I was with such great service.
     
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