You might also want to read any terms and conditions they might have regarding servicing. When you pass something over to a dealer there should be evidence to state what they will bear responsibility for, for example accidental damage, storage, payment etc
Regarding the oil change, I'd recalled just now that when I change it I may have damaged the filter slightly when tightening up given the fact I used plier type tool as appose to socket type.......... I've just had a look................................... ................................ .................... ............. :Eggonface: no real marks on that ! though not conclusive, may well indicate the oil had indeed been changed since and the fact it contained a red dye is purely coincidental.
Please note that the above general conditions of warranty offered by Ducati do not in any way compromise the mandatory rights of the physical person identified as the "consumer" under his or her own national legislation. The conventional warranty offered by Ducati therefore adds to and does not replace the warranty provided under the applicable legislation.
You can always tell if a dealer has bled the clutch and brakes....... ......they never soak out the excess from the bleed nipples once they have shut them off, like wot I do......... ....in fact, I reckon most are that thick they don't even realise it is left in there.
most are under a lot of pressure to get shit done. dealer ships are quite often the most stressful of workshops. a lot of their work will be warranty for the factory working to book times. usually about a third under.